Network Management

Orion Traps Viewer receives SNMPv2 authentication failure traps

This article addresses an SNMPv2 authentication failure trap received by the Orion Traps Viewer.

First published date

11/13/2018 9:04 PM

Last published date

11/13/2018 9:04 PM

Overview

The Orion Traps Viewer receives the following traps:
SNMPv2 Authentication Failure

When this issue occurs, the device is configured for SNMPv3 and is added to Orion using Polling Method SNMPv3.

Product section

Network Performance Monitor

Cause

The Orion Platform is sending a get-next-request SNMPv2c through Wireshark.

Resolution

Log in to the Orion Web Console using an administrator account.
In the URL field, change the URL to:
http://<IP address>/Orion/Admin/AdvancedConfiguration/Global.aspx

where <IP_address> is the IP address of your primary Orion server.
In the Advanced Configuration Global of Orion, scroll down and locate TrapService TrapSettings.
Uncheck the EnableGettingValueFromOID checkbox, and click Save.
Log in to your primary Orion server using a local administrator account.
Launch the Orion Service Manager. See Start and stop Orion services.
Restart the SolarWinds Trap Service.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.