Network Management

SolarWinds Platform Install/Upgrade/Migration - TIPS: Before you start

This article provides tips before performing an installation or making changes to SolarWinds software.

First published date

10/18/2018 6:53 PM

Last published date

10/31/2025 9:42 PM

Overview

SolarWinds Upgrade and Migration Guides

For complete detailed information for upgrading your SolarWinds Platform products, see the SolarWinds Platform Product Installer. The instructions include this information and much more, preflight checklists, preparation, HA, and instructions and troubleshooting.

Need to migrate your systems? See the complete SolarWinds Migration Guide . This guide includes HA, new server with the same IP or new IP, and databases.

This article provides tips before performing an installation or making changes to SolarWinds software.

Product section

Orion Platform

Resolution

Please note that before any installation, upgrade, or migration we always recommend the following:

Back up the SolarWinds Platform Databases. Ask your SQL admin to do some database maintenance to speed up the process.
Make a snapshot of the VM / Back up the server.
Do not use a domain account. Create a Local Server Administrator account to do the installation with. You can delete it afterwards.
Right-click the Installer after Unzipping > Properties > Unblock if the option is available
Right-click the Installer > Run As Administrator
Reboot if prompted / applicable.
Read the section regarding the process you will be performing within each product Administrator Guide.
If you do run into any serious or urgent issues, such as a down scenario, please call us so we can attend to you as quickly as we can take your call. Alternatively, opening a System Down ticket via your customer portal is also a fast track way in this scenario to get our attention.
If, for some reason, you decide to revert the VM to a previous snapshot please make sure you restore the SolarWinds Platform DB as well in order to avoid version mismatch between the product and the DB.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.