Network Management

Orion Agent Settings: Application not found

Unable to open the Orion Agent Settings after installing the agent, it will show no icon and get an error 'Application not found' when opened.

First published date

4/2/2020 8:41 PM

Last published date

2/10/2025 1:15 AM

Overview

To change the agent communication mode on the remote node we go to control panel items and open Orion Agent Settings to select server-initiated or agent-initiated communication.

Product section

Network Performance Monitor

Cause

There could be a policy or security that blocking the SolarWinds.Agent.Setup to run.

Resolution

- From agent server, go to C:\Program Files (x86)\SolarWinds\Agent.
- Run the file SolarWinds.Agent.Setup as administrator and this should open the Orion Agent Settings
- Go back to control panel items, check that you were able to open the Orion Agent Settings without errors and the icon should show up now.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.