Network Management

SolarWinds Platform Upgrade failed due to another Centralized upgrade in progress

"Centralized upgrade in progress" is blocking an upgrade or an installation of Additional Pollers and other Scalability Engines.

First published date

5/11/2019 10:01 AM

Last published date

5/8/2026 1:04 AM

Overview

While attempting to upgrade or to install a new SolarWinds Additional Polling Engine (APE), the system presents the below information:

  • Centralized upgrade in progress 

It suggests that another process is already running. You can check if this is the case by logging into SolarWinds Web Console and going to Settings > My Orion Deployment > Updates & Evaluations.

Product section

Network Performance Monitor

Cause

Previously failed Centralized upgrade sessions are still logged as Active in the SWA_InstallationSession table.

Resolution

Resolution 1

  1. Open Database Manager
  2. Click Add Orion Server
  3. Select SolarWinds Orion
  4. Right-click and choose New Query
  5. Paste the below query 
    -- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

TRUNCATE TABLE [dbo].[SWA_InstallationSession_OrionServer]
TRUNCATE TABLE [dbo].[SWA_InstallationSession]
TRUNCATE TABLE [dbo].[SWA_InstallationSession_Log]
  6. Hit Execute Query
  7. Re-run the APE installation

 

Resolution 2

  1. Open SolarWinds Database Manager
  2. Click Add Orion Server
  3. Select SolarWinds Orion
  4. Right-click and choose New Query
  5. Paste the below query 
    -- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

UPDATE [dbo].[SWA_InstallationSession]
SET isActive=0
  6. Hit Execute Query
  7. Re-run the APE installation