Object IDs are used to poll for the software version and image on a device in the SolarWinds Platform

10/30/2018 2:33 PM

10/31/2025 9:30 PM

To display Software Version and Software Image in the Node Details resource in the SolarWinds Platform Web Console, the device must support the sysDescription OID  -  1.3.6.1.2.1.1.1, and provide the information. 

Node Details for a Cisco Node

 

Node Details for a  Windows node

See Management Information Base (MIB) for information about MIBs and OIDs.

Orion Platform

To provide information about the software operation system on a device, the SolarWinds Platform products poll the OID sysDescription - 1.3.6.1.2.1.1.1. SolarWinds Platform products identify the information about Software Version and Software Image from the OID.

If a device sends the response for SysDescription in an unexpected way and NPM cannot parse Software Version and Image, you cannot see the Software Version and Image information on the Node Details page.

To resolve the issue, create a custom device poller and specify the vendor-specific OIDs for Software Version and Software Image.
 

Verify that the device responds to the OID

1. Run the SolarWinds SNMPWalk tool.
2. In the tool, search for the OID. This OID is usually the first one on the top of the file.
   The following examples show how the information you find should appear.

   
   Cisco Node

   .1.3.6.1.2.1.1.1.0 = STRING: "Cisco Internetwork Operating System Software

   IOS (tm) C2600 Software (C2600-I-M), Version 12.0(9), RELEASE SOFTWARE (fc1) Copyright (c) 1986-2000 by cisco Systems, Inc.

   
   Windows Node 

   .1.3.6.1.2.1.1.1.0 = STRING: "Hardware: Intel64 Family 6 Model 58 Stepping 9 AT/AT COMPATIBLE - Software: Windows Version 6.1 (Build 7600 Multiprocessor Free)"
    

3. If you do not find the OID and information in the walk, create a custom poller with the Device Studio.

Create a custom poller

Create a custom poller for the Node Details technology and specify the device OIDs that provide the Software Version and Image on the device. See the vendor device documentation to locate the OID that specifies the software information on your device.
 

1. Log in to the SolarWinds Platform Web Console.
2. Click Settings > All Settings > Manage Pollers.
3. Click Create New Poller, and select Node Details in Technology.
4. Provide a name for the poller package, and specify a test node.

5. Provide the OIDs, and complete the wizard. 

The information about software polled using the Device Studio poller will be included in the Node Details resource.

See Manage unique devices on the network with the SolarWinds Platform for information about custom pollers.