Network Management

Node status rollup not showing interface status

Node does not show interface status in status ICON

First published date

10/25/2018 9:13 PM

Last published date

10/25/2018 9:13 PM

Overview

The node status rollup does not show the interface status.

Product section

Network Performance Monitor

Cause

This may be caused by the NPM installer failing to load the necessary modules in the NodeChildStatusParticipation table in the database. The following screenshot shows how this table should be displayed. In a system where this has failed, the table shows the Enabled and/or the Installed columns unchecked.

Resolution

Open Programs and Features from the Control Panel.
Right-click SolarWinds Orion Network Performance Monitor and select Repair.
Wait for the configuration wizard to run and finish after the repair completes.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.