Network Management

No indirect endpoint connection information shown in UDT resources

This article provides a resolution for UDT users having an issue with indirect endpoint connection information for ports not being displayed in UDT resources.

First published date

10/12/2018 6:32 PM

Last published date

10/21/2020 2:55 AM

Overview

The indirect endpoint connection information for ports does not get displayed in the UDT Port Details, UDT Port History, UDT Current Connection, and UDT Historical connections Resources.

Product section

User Device Tracker

Cause

From UDT 3.0.2 onwards, we do not show the indirect endpoint connections in the following UDT resources by default:

Port Details
Port History
Current Connection
Historical Connection

Resolution

To display these indirect endpoint connections, execute the following SQL query in the UDT database:

-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

UPDATE UDT_Setting Set Settingvalue=1 Where SettingName = 'UDT.UI.ShowAlsoIndirectConnections'

To revert the setting back to default run the following SQL query:

-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

UPDATE UDT_Setting Set Settingvalue=0 Where SettingName = 'UDT.UI.ShowAlsoIndirectConnections'

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.