Network Management
Newly installed Agent are not polling any statistics of CPU and Memory usage in the Orion Platform
On an Agent-polled node CPU and Memory statistics are not gathered as expected.
First published date
1/27/2020 11:29 PM
Last published date
12/5/2024 6:05 PM
Overview
CPU and Memory Chart are empty in the Orion Dashboard and display (No Data Available).
Product section
Network Performance Monitor
Cause
Performance Counter not working on the target node
Resolution
Rebuild the performance counters on the affected node.:
1. Open a command prompt as an administrator on the target server and enter the following commands:
cd %windir%\system32\
lodctr /R
cd %windir%\sysWOW64\
lodctr /R
Note: These commands will re-synchronize the counters and does not have an effect on the performance of the machine.
2. Open regedit and go the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfProc\Performance
3. Search for Disable Performance Counters and make sure that the value is not 1. You can either change the value to 0 or delete the entry.
Note: Create a backup of the entry and contact your system administrator before making changes to the registry.
4. Restart the Windows Management Instrumentation service.
1. Open a command prompt as an administrator on the target server and enter the following commands:
cd %windir%\system32\
lodctr /R
cd %windir%\sysWOW64\
lodctr /R
Note: These commands will re-synchronize the counters and does not have an effect on the performance of the machine.
2. Open regedit and go the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfProc\Performance
3. Search for Disable Performance Counters and make sure that the value is not 1. You can either change the value to 0 or delete the entry.
Note: Create a backup of the entry and contact your system administrator before making changes to the registry.
4. Restart the Windows Management Instrumentation service.