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Network map drive is not accessible even Serv-U is running as an application

This article details why the network map drive is not showing or accessible in Serv-U, even running as an application.

First published date

7/13/2021 1:32 AM

Last published date

7/13/2021 1:32 AM

Overview

By design, Serv-U cannot access network mapped drive when assigning home directories to the users. Serv-U uses the UNC path instead when the home directory is on the network shared folder. The only way you can use the mapped drive is by running Serv-U as an application, but it is not accessible in some cases.

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Cause

This is a Windows UAC restriction, and it occurs because UAC treats all users as standard users even it is a member of the administrator group.

Resolution

Add a new registry entry called "EnableLinkedConnections"

1. Open Windows registry by running "Regedit."
2. Locate and then right-click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

3. Point to New, and then click DWORD Value.
4. Type EnableLinkedConnections, and then press ENTER.
5. Right-click EnableLinkedConnections, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Exit Registry Editor, and then restart the computer.