Network Management

Netflow data coming in to Orion server but not showing up in Orion Web Console

This article describes the issue where Netflow data is coming in to Orion server but no data is showing up in Orion Web Console.

First published date

10/18/2018 10:24 PM

Last published date

8/9/2022 12:59 AM

Overview

This article describes the issue where Netflow data is coming in to Orion server but no data is showing up in Orion Web Console.

Product section

Netflow Traffic Analyzer

Cause

N/A

Resolution

Verify via Wireshark if netflow data is coming in to Orion server but no data is showing up in Orion Web Console.
Check the netflow configuration on the device/node and verify the IP address of the device used to send netflow data to Orion.
Once IP address has been confirmed, make sure that it matches the Primary Polling IP address of the same device/node currently monitored in Orion.
If not, simply change the Primary Polling IP address of the device/node monitored by orion to match the IP address configured to send netflow data.

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