Network Management

NTA Top Conversation Chart not showing accurate data for specific interface

The topic provides the cause and resolution for the issue when the NTA Top Conversation chart shows inaccurate information on an interface.

First published date

11/6/2018 12:09 PM

Last published date

3/14/2022 6:12 AM

Overview

This article provides brief information and steps to resolve the issue when the NTA Top Conversation chart shows inaccurate information on an interface.

Product section

Netflow Traffic Analyzer

Cause

The issue is caused by the sample rate not automatically detected.

Resolution

  1. In your Orion Web Console, go to Settings.
  2. Under Product Specific Settings, click NTA Settings.
  3. Under NetFlow Sources, click Manually manage NetFlow Sources and CBQoS Polling.
  4. In the Show drop-down, select ALL.
  5. Find the target Interface.
  6. If the NetFlow Sample rate is not set to Auto-Detect: no Sampling,  click Edit.
  7. Clear Override auto-detected sampling rate and click Save.