Network Management

NPM upgrade error: Access to the path \inetpub\solarwinds is denied

This article provides steps to resolve error Access to the path \inetpub\solarwinds is denied.

First published date

10/24/2018 5:36 PM

Last published date

10/24/2018 5:36 PM

Overview

This article provides steps to resolve the following error.
access to the path \inetpub\solarwinds is denied

Product section

Network Performance Monitor

Resolution

Rename the SolarWinds folder C:\InetPub\SolarWinds to C:\InetPub\SolarWinds.old.
Rerun the Configuration Wizard to recreate the SolarWinds website.

Upgrade should now complete successfully.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.