Network Management

NCM upgrade error: Could not allocate a new page for our database 'DATABASE_NAME'

This article explains the resolution for the following error, which is displayed when upgrading or migrating to Network Configuration Manager (NCM) version 7.3 or later: We could not allocate a new page for our database 'DATABASE_NAME' because the filegroup 'FILeGROUP_NAME' lacks sufficient disk space.

First published date

11/1/2018 6:32 PM

Last published date

1/16/2022 2:10 AM

Overview

This article describes the resolution for the following error, which is displayed when upgrading or migrating to Network Configuration Manager (NCM) version 7.3 or later:

We could not allocate a new page for our database 'DATABASE_NAME' because the filegroup 'FILeGROUP_NAME' lacks sufficient disk space.

Product section

Network Configuration Manager

Cause

There were changes in the NCM database schema in v7.3.

Resolution

Create additional disk space for the filegroup by adding space to the database storage.
Note: You may also check with your DBA if the filegroup is set to autogrow.
Restart the migration after adding disk space:
a. Click Start > Adminsitrative Tools > Services on your NCM host.
b. Right-click SolarWinds Orion Module Engine, and then click Start.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.