Network Management

NCM Backup Configuration Failures with Dell 6224 using SSH

While backing up DELL 6224 device(s) using SSH the backup job fails, causing NCM to crash.

First published date

10/11/2018 3:41 PM

Last published date

10/11/2018 3:41 PM

Overview

While backing up DELL 6224 device(s) using SSH the backup job fails, causing NCM to crash.

Product section

Network Configuration Manager

Cause

Issue is caused by underlying component (wodSSH.dll) to crash.

Resolution

To get around this issue, use Telnet instead of SSH when downloading configuration files from DELL 6224 device(s).


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.