Multiple running Config Wizard instances detected

10/25/2018 8:16 PM

8/17/2022 10:03 PM

Running the Configuration Wizard after a failed installation or configuration may display the following error:

Multiple running ConfigWizard instances detected! There can be simultaneously running only one ConfigWizard instance over one database.   The active instance is running on <machine-name>.

 

You are experiencing this issue if the Configuration Wizard is not running on any poller and you receive this message. 

Network Performance Monitor

There is an active instance recorded in the Settings table of the Orion database.

1. Open Database Manager on the Orion Server and open the Orion database. Right-click on the database and run a query. Run the following query to check if and where the Configuration Wizard thinks another instance is already running:

-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

SELECT * FROM [dbo].[Settings] where SettingID like '%CW-ActiveInstance-%'

 

2. If the result shows an entry for CW-ActiveInstance-MP as shown in the image, and you have verified that the Configuration Wizard is not running on that machine, delete the entry from the Settings table by executing the following:

-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

DELETE FROM [dbo].[Settings] where SettingID like '%CW-ActiveInstance-%'

Note: To make sure the Configuration Wizard is not running, log in to check and stop the Configuration Wizard. If the Configuration Wizard is running on the server allow it to complete there before trying to run it on another server.
 

 

For additional information on running multiple Configuration Wizards, see Running multiple configuration wizards simultaneously.