Mobile access features in Dameware Remote Everywhere

4/9/2019 7:42 PM

8/25/2022 1:44 PM

This article provides information on what you can do when connected to an Android or iOS device with DRE, and whether the connections to mobile devices are identical to connections to Windows or macOS devices.

Dameware Remote Everywhere

During a remote session to a mobile (Android or iOS) device you'll be able to:

• View the video from both cameras:
  • Select the device cameras as you would selecting a monitor (Monitor button on the bottom right corner)
• Ask the user for a screenshot, using the Remote Control tab
  • Please note that live visibility of the Remote Desktop is only possible when connected to Android devices that support such a feature - if available, it'll appear once you press the Monitor button on the bottom right corner after viewing the device Cameras, if unavailable this will request a new screenshot from the End User
  • Remote Control and Live visibility is available on iOS devices although remote control is not unavailable on remote sessions to iOS devices
• Send and receive files to the private storage area of the Applet using the File Transfer tab
  • The user can also store files in the private storage area
• Upload configuration profiles with ease, setting up e-mail, wireless configurations, etc.
• Chat with users in real time.
• Note that End users accounts are not capable of using this features since they are only allowed in Web.