Network Management

Missing Nodes In A Group In The Web Console Hosted In Additional Web Server

This article is created to address the issue where there are missing nodes in a node group when you access the web console hosted in an additional web server.

First published date

5/18/2022 4:47 AM

Last published date

5/18/2022 4:47 AM

Overview

In the web console hosted in the main polling engine, all nodes that are members of a group are listed properly but when the web console is hosted in an additional web server, there are missing nodes in the node group.

Product section

Network Performance Monitor

Cause

There is a space at the beginning or at the end of the affected group name or on the node name of the affected nodes.

Resolution

Edit the group name of the affected group and check whether is a space at the beginning or at the end of the name
- Go to settings > all settings > manage groups
- Select the affected group and then click edit properties
- Check the group name accordingly
Edit the node name of the affected node and check whether is a space at the beginning or at the end of the name
- Go to settings > manage nodes
- Select the affected node and then click edit properties
- Check the node name accordingly

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.