Network Management

Meraki APs not showing after adding the new dashboard

The Meraki access points APs are not displaying after adding the new Meraki dashboard. Network Performance Monitor (NPM) 12.1. access point.

First published date

11/9/2018 3:44 PM

Last published date

11/3/2022 2:40 PM

Overview

Meraki access points APs are not displaying after adding the new Meraki dashboard.

Product section

Network Performance Monitor

Cause

This occurs because of large Meraki environments that cause polling to time out.

Resolution

Remove the Meraki node.

Go to the Advanced Configuration page:

https://your-orion-server-hostname/Orion/Admin/AdvancedConfiguration/Global.aspx

Search for WirelessPollingJobTimeout and set the value to 30.
Re-add the node.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.