Observability

Maps are zoomed out after upgrading to SolarWinds Platform 2025.2.x

After upgrading to SolarWinds Platform 2025.2.x, existing Intelligent Maps placed on views appear zoomed out, causing the map to display incorrectly. Newly created maps after upgrading do not exhibit this issue.

First published date

9/17/2025 5:39 PM

Last published date

10/21/2025 9:02 PM

Overview

existing maps created prior to the HCO 2025.2.x upgrade zoom out unexpectedly when rendered in their preferred view. This issue affects only maps created before the upgrade.

Example issues:

 

Product section

Hybrid Cloud Observability

Cause

This has been identified as a known issue in the Intelligent map Object position handler.

     

    Resolution

    This issue has been addressed in 2025.4. Consider upgrading your environment. If you can't upgrade, use the workaround below.

    1. Open the affected map in the Intelligent Maps editor.
    2. Add a new object to the map (for example, any square).
    3. Select the newly added object.
    4. In the right panel, open the Size & Position dropdown.
    5. Set the X (px) and Y (px) values to 0 to center the object on the map.
    6. Click the Center button at the bottom right of the editor to center the view on the object and all nodes without scrolling.
    7. Select all other map elements (nodes, figures, images, etc.) except the square added in step 2.
    8. Move the selected elements so that the square is positioned at the center of your map elements.
    9. Delete the square object.
    10. Save the map.
    11. Reload the page containing the map widget to see the corrected display.