Tools

Management Console shows an error or blank page

Unable to open the Management Console and show an error or a blank page after a new installation of Serv-U. The settings on the IE settings on the server is restrictive and can affect the Management Box.

First published date

10/26/2018 7:34 PM

Last published date

10/26/2018 7:34 PM

Overview

Unable to open the Management Console and show an error or a blank page after a new installation of Serv-U.

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Cause

The settings on the Default Management Box inherits the settings on the IE settings. Usually, the settings on the IE settings on the server is restrictive and can affect the Management Box.

Resolution

Add 127.0.0.1 on the trusted sites.
Note: This Solution might be short lived as most of the times, you would still receive Java Script Errors. You will have to enable a lot of IE settings which is not advisable on the Server Level.

Workaround

Install a new browser (preferably Firefox).
Set the new browser as the default.
Right-click the Serv-U System tray and then click Use System Browser.
Open the Management Console.

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