Tools

MRC installer error on Windows computers with UAC

MRC 8 installation on any Windows computer with User Account Control (UAC) enabled fails with the following error (truncated): Problem Signature 01: solarwinds.mrc.licensor.exe Problem Signature 04: mscorlib Problem Signature 09: System.Security.Security

First published date

10/7/2018 9:00 PM

Last published date

10/7/2018 9:00 PM

Overview

MRC 8 installation on any Windows computer with User Account Control (UAC) enabled fails with the following error (truncated):

Problem Signature 01: solarwinds.mrc.licensor.exe
Problem Signature 04: mscorlib
Problem Signature 09: System.Security.Security

Product section

Dameware Remote Support & Mini Remote Control

Resolution

When installing MRC version 8 on a computer with UAC enabled, right-click the installer executable and select Run as administrator.