Network Management

List Resources and SNMP test fails on the secondary poller

List Resources and SNMP test fails on secondary poller with errors - Unexpected WebSite Error - ProvideFault Failed or Test Failed, An unsecured or incorrectly secured fault was received from the other party.

First published date

10/25/2018 8:30 PM

Last published date

10/25/2018 8:30 PM

Overview

List Resources on the nodes connected to secondary poller displays the error:
```
Unexpected WebSite Error - ProvideFault Failed
```

SNMP test on the nodes in the secondary poller displays the error:

Test Failed, An unsecured or incorrectly secured fault was received from the other 
party. See the inner fault exception for the fault code and detail

Product section

Network Performance Monitor

Cause

The differences in the server clock timings between the additional poller server/Orion server and SQL server causes the List Resources and SNMP Test to fail.

Resolution

Maintain the server time stamps in sync by setting up a synchronization mechanism, e.g. use domain controller - refer to the Microsoft site for more details.

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