Security Compliance

SEM Reports error: This system does not have a valid license

You are attempting to use funcationality that falls under the Business Objects Reports Creation API license. This system does not have a valid license, or the evaluation copy of the license has expired. Please contact Business objects to obtain a Report Creation API license.

First published date

11/1/2018 5:21 PM

Last published date

11/1/2018 5:21 PM

Overview

The following Security Event Manager (formerly Log & Event Manager) Reports error is displayed:

You are attempting to use functionality that falls under the Business Object Report Creation API license. This system does not have a valid license, or the evaluation copy of the license has expired. Please contact Business Objects to obtain a Report Creation API license.

Product section

Security Event Manager

Cause

This issue can occur when Crystal Reports Runtime is not installed as an administrator on Windows 7 or later.

Resolution

  1. Uninstall Crystal Reports Runtime 11 & SEM Reports Console Application
  2. Make sure you logged in with a local administrator account.
  3. Install Crystal Reports Runtime 11 first and then SEM Reports Console Application by using Run As administrator option.
  4. Run SEM Reports to verify that the application is working.

If the issue persists, then check if AV or Group policy perspective for other cause. Check system/ Application event logs and AV logs.