Security Compliance

SEM: Manual connector updates using WinSCP (root)

This article describes how to update manual connectors using WinSCP (root) or by using PuTTY.

First published date

11/1/2018 11:43 AM

Last published date

5/20/2025 3:59 PM

Overview

This article describes how to update manual connectors using WinSCP (root).

Product section

Security Event Manager

Resolution

Manual Connector Update

  1. Download the current connector pack .zip from the SolarWinds customer portal.
  2. Download winscp.
  3. Open winscp and connect to SEM using the root user on port 22 or 32022.
  4. Navigate to the incoming connector folder: /usr/local/contego/run/tools/incoming
  5. Load all of the .xml files directly into this folder (no folders, just the .xml files).
  6. Select all of these files through the winscp interface in the right panel and change the permissions by right-clicking on the selection, and then choosing Properties from the drop-down list.
  7. In the Common tab, change the Group to trigeo and the Owner to cmc, and then change the permissions in the Octal field to 0664.

  8. Restart the SEM manager service.

    All of the connectors should disappear from the incoming folder and appear in /usr/local/contego/run/tools/verified/ with the correct ownership and permissions.

NOTE: This can also be done through a root session to the SEM by using a terminal emulator such as PuTTY.

 

Alternate method 

This method still requires the .xml files to be uploaded using winscp:

  1. Log into the SEM using the root account with ssh port 22 or 32022.
  2. Navigate to the incoming directory using: cd /usr/local/contego/run/tools/incoming
  3. Change the ownership of all the .xml files that were uploaded to the incoming directory to group "trigeo" and the owner to"cmc" chown cmc:trigeo /usr/local/contego/run/tools/incoming/*.xml
  4. Change the permissions of all of the .xml files that were uploaded to the incoming directory to "664":

     chmod 664 /usr/local/contego/run/tools/incoming/*.xml

  5. Restart the SEM manager service.

    All of the connectors should disappear from the incoming folder and appear in /usr/local/contego/run/tools/verified/ with the correct ownership and permissions.