Tools

LDAP search by location only returns 25 client results

This article discusses why the LDAP search returns only 25 client results.

First published date

10/18/2018 8:30 AM

Last published date

7/3/2020 8:29 AM

Overview

This article discusses why the LDAP search returns only 25 client results.

Product section

Web Help Desk

Resolution

Web Help Desk is not designed to be an LDAP browser. The application imports clients into its database when they log in. When this process is completed, you can modify the location in Web Help Desk.

As a result, you can wait for users to log in to Web Help Desk and sort them out to each group or include more details about the users in Microsoft Active Directory and map them to attribute mappings in Web Help Desk.

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