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Kiwi Syslog Web Access does not come up

This article describes what needs to check when the Kiwi Syslog web access is not loading.

First published date

10/12/2018 10:47 PM

Last published date

1/20/2022 2:54 PM

Overview

This article describes the issue when Kiwi Syslog Web Access does not come up. 

Product section

Kiwi Syslog Server

Cause

  • The UltiDev Web Server Pro service has not started, causing the Web Access to fail to come up. 
  • The website is being accessed via an insecure HTTP port
  • IIS Service is not started in new version 9.8

Resolution

  • Check and make sure the UltiDev Web Server Pro service is started. UltiDev Web Server Pro enables the Web Access to show up and start. 
  • Kiwi Syslog Web access 1.6.2 requires HTTPS to be accessible. Ensure that SSL is configured and the website is accessed via HTTPS.
  • The latest version of Kiwi Web Access v9.8 now uses IIS for its web services. Check if the IIS web services is running