Tools

Kiwi Syslog Server service startup failure in versions 9.3.3 and 9.3.4

When attempting to start the Kiwi Syslog Server (KSS) service, one of the following error messages displays: Error 1053: The service did not respond to the start or control request in a timely fashion. Error 7000: The Kiwi Syslog Server failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. Error 7009: Timeout (30000 milliseconds) waiting for the Kiwi Syslog Server service to connect.

First published date

10/12/2018 10:45 PM

Last published date

3/28/2019 2:52 PM

Overview

When attempting to start the Kiwi Syslog Server (KSS) service, one of the following error messages displays:
 

  • Error 1053: The service did not respond to the start or control request in a timely fashion.
  • Error 7000: The Kiwi Syslog Server failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
  • Error 7009: Timeout (30000 milliseconds) waiting for the Kiwi Syslog Server service to connect.
  • Component 'ipdaems81.ocx' or one of its dependencies not correctly registered: a file is missing or invalid

Product section

Kiwi Syslog Server

Cause

Kiwi Syslog Server uses Microsoft .Net Framework 2.0-managed assembly with an Authenticode signature that is taking longer than usual to load. 

Resolution

  1. Go to C:\Windows\Microsft.NET\Framework\v.2.0.50727\CONFIG\
  2. Open the Machine.config file in a text editor.
  3. Replace <runtime/> with the following: 
    <runtime>
<generatePublisherEvidence enable="false"/>
</runtime>
  4. Reboot the Host Server.