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Kiwi Syslog Server Error: Log to file action - Unable to create folder

How to resolve error "Log to file action - Unable to create folder" in Kiwi Syslog version 9.x.

First published date

10/11/2018 10:06 PM

Last published date

3/22/2022 3:23 PM

Overview

This article provides information about resolving the issue when Kiwi Syslog version stops logging to file and produces the following error:

Unable Log to file action - Unable to create folder. (\\UNCPATH\)

Product section

Kiwi Syslog Server

Cause

The issue is caused by permission concerns.

Resolution

Create a user with the same administrator access and permissions on both the Kiwi Syslog and the remote Syslog server. Ensure that the account running the Kiwi Syslog service has permission to read / write to the storage location.

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