Tools

KSS error: Component 'XceedZip.dll' or one of its dependencies not correctly registered: a file is missing or invalid

This article describes the issue when KSS is unable to load and presents the following error: Component 'XceedZip.dll' or one of its dependencies not correctly registered: a file is missing or invalid.

First published date

10/18/2018 5:05 PM

Last published date

10/18/2018 5:05 PM

Overview

Kiwi Syslog Server is unable to load and displays the following error:

Component 'XceedZip.dll' or one of its dependencies not correctly registered: a file is missing or invalid.

Product section

Kiwi Syslog Server

Cause

This issue currently has an unknown cause but we expect it to be a Windows update that conflicts with KSS.

Resolution

Resolution 1:

Stop the Kiwi Syslog service.
Close the Kiwi Syslog Manager.
Rename mswinsck.ocx to mswinsck.ocx.old.

*Note: The location of the mswinsck.ocx file may vary. By default, it will be installed in either or both locations:
C:\WINDOWS\SYSTEM32
C:\WINDOWS\SysWOW64 on 64-bit OS

Reinstall the Kiwi Syslog Server application.
This will replace the mswinsck.ocx file with a slightly older version that was bundled.
Restart the Kiwi Syslog Server service.

Resolution 2:

Upgrade to the latest version of Kiwi Syslog. Please follow the steps on this KB:

Kiwi Syslog Server Upgrade Guide

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