Network Management

Juniper model mismatch between Node Details and List Resources

Device name mismatch in the Orion Web Console for a Juniper SRX5600 firewall. In Node details, Machine Type gives "Juniper SRX5600 Firewall" which is correct. But under List Resources, CPU & Memory there are 2 radio boxes. One has "CPU & Memory by Solarwinds" and the other has "Juniper SRX1400 v2 by SolarWinds". List Resources lists the resource as "SRX1400" instead of "SRX5600". SolarWinds NPM 12.1 and earlier.

First published date

11/9/2018 4:24 PM

Last published date

11/9/2018 4:24 PM

Overview

There is a device name mismatch for a Juniper SRX5600 firewall between the Node Details and the List Resources view.

In Node details, the Machine Type displays the correct value "Juniper SRX5600 Firewall".

 List Resources lists the model as "SRX1400" instead of "SRX5600".

Product section

Network Performance Monitor

Resolution

This is by design.

In List Resources for the firewall, there are 2 radio boxes for CPU & Memory:

  • CPU & Memory by SolarWinds
  • Juniper SRX1400 v2 by SolarWinds

The CPU & Memory poller for Juniper SRX devices was introduced to fix an issue related to incorrect memory usage data when using the default CPU & Memory by SolarWinds poller. The poller for Juniper SRX devices was based on the SRX1400 v2 model, and hence the name used.