Network Management

Juniper failed to get download config due to connectivity issues

This article resolves an issue when you have a failed Juniper download and Session Trace is showing the error below.

First published date

5/3/2019 1:28 PM

Last published date

5/3/2019 1:28 PM

Overview

In this article you will learn when you have failed a Juniper download and Generate session trace logs is showing the error below:

In response to ‘show configuration’ command device send back just few lines:
[22/11/2018 19:12:23] --> version /* ACCESS-DENIED */;
[22/11/2018 19:12:23] --> system 
{ /* ACCESS-DENIED */ };
[22/11/2018 19:12:23] --> chassis { /* ACCESS-DENIED */ } 
;
[22/11/2018 19:12:23] --> interfaces 
{ /* ACCESS-DENIED */ };
[22/11/2018 19:12:23] --> snmp { /* ACCESS-DENIED */ } 
;
[22/11/2018 19:12:23] --> forwarding-options 
{ /* ACCESS-DENIED */ };
[22/11/2018 19:12:23] --> routing-options { /* ACCESS-DENIED */ } 
;
[22/11/2018 19:12:23] --> protocols 
{ /* ACCESS-DENIED */ } 
;

Product section

Network Configuration Manager

Cause

Current user does not have permissions on device to see the device configuration. 
 

Resolution

Please resolve this on device side and make sure the current user has access to view the configuration .