Security Compliance

Issues using Veeam to back up the SEM appliance

This article describes how to modify Veeam settings to allow for an uninterrupted SEM appliance backup.

First published date

11/7/2018 7:14 PM

Last published date

11/7/2018 7:14 PM

Overview

Veeam is unable to complete a backup task for Security Event Manager (formerly Log & Event Manager). It may return an error stating incorrect credentials or something else.

Environment

All SEM versions
Veeam Backup & Replication

Product section

Security Event Manager

Cause

The live, active nature of the SEM database can cause issues when attempting live backups.

Resolution

NOTE: This solution was provided to a customer from Veeam Software. It has not been tested internally by SolarWinds. Proceed with caution.

In the Storage section of the backup job's wizard, click Advanced.
Go to the vSphere tab and select the Enable VMware Tools quiescence check box.

For more information, see VMware Tools Quiescence.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.