Tools

Kiwi Cattools Internal Program Error, Error Number: 0

CatTools backups are failing with the following message: Internal Program Error, Error Number: 0- Description: - Module Name: ClientFields.frm - Procedure Name: ConnectHostSingleAttempt

First published date

10/9/2018 7:29 PM

Last published date

8/27/2020 4:53 PM

Overview

This article details a resolution to the issue in which CatTools backups are failing with the following message:

Internal Program Error, Error Number: 0- Description:  - Module Name: ClientFields.frm - Procedure Name: ConnectHostSingleAttempt

Product section

Kiwi CatTools

Cause

This can occur when the system files become corrupted due to Windows updates or anti-virus programs.

Resolution

  1. Create a backup of the CatTools folder. 
    For steps on backing up CatTools, see Back up Kiwi CatTools files.
  2. Re-run the Kiwi CatTools installer while logged in as a local administrator.