Network Management
Integration of Pager Duty to SolarWinds
The article includes details about integrating PagerDuty with the Orion platform.
First published date
9/3/2019 6:36 PM
Last published date
10/6/2022 7:24 AM
Overview
This article provides information and steps made by Pagerduty regarding SolarWinds products integration with them.
Product section
Network Performance Monitor
Cause
PagerDuty has developed and provided integration guide for SolarWinds, see the following link below:
SolarWinds Orion Integration Guide
SolarWinds Orion Integration Guide
Resolution
On SolarWinds Alert Configuration:
1. You simply create a "Send a GET or POST request...." as a trigger condition for any of your alerts, and copy the url into the url field using HTTP Post, and then the rest of the text into the body.
2. The only thing you should have to change is the SERVICE KEY, and you get the service key from your PagerDuty site.
3. We had to remove any blank lines when copying and pasting the code and also, of course, leave out the _comment line(common sense, I know, but when it's the end of a business day, that goes out the window).
Integration Sample (Thwack Post):
Integration with PagerDuty
Make sure to follow precisely the steps described in the document above, creating the Custom Property that will trigger properly the alert, making one of the required metadata fields (comment) available.
1. You simply create a "Send a GET or POST request...." as a trigger condition for any of your alerts, and copy the url into the url field using HTTP Post, and then the rest of the text into the body.
2. The only thing you should have to change is the SERVICE KEY, and you get the service key from your PagerDuty site.
3. We had to remove any blank lines when copying and pasting the code and also, of course, leave out the _comment line(common sense, I know, but when it's the end of a business day, that goes out the window).
Integration Sample (Thwack Post):
Integration with PagerDuty
THWACK DISCLAIMER
Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.
Make sure to follow precisely the steps described in the document above, creating the Custom Property that will trigger properly the alert, making one of the required metadata fields (comment) available.