Install and configure the SolarWinds Management Pack

10/19/2018 7:09 PM

4/6/2022 12:11 PM

The SolarWinds Management Pack for Microsoft System Center Operations Manager (SCOM) allows you to view summary information about your network devices within the Operations Console.

 

Deprecation notice: Although you can install the SolarWinds Management Pack with Microsoft SCOM 2012, support for these versions will end on September 18, 2019. SolarWinds strongly recommends that you upgrade to Microsoft SCOM 2016 at your earliest convenience.

Network Performance Monitor

SolarWinds Management Pack requirements 

• At least one SolarWinds product is required. Additional products are optional.
• SolarWinds Management Pack does not support SCOM management groups with multiple SCOM management servers.

Ensure your SolarWinds and Microsoft SCOM deployment meet the following requirements:

COMPONENT	REQUIREMENT
SolarWinds product	SolarWinds NPM 12.1 and later SolarWinds NTA 4.6 and later SolarWinds SAM 6.4 and later SolarWinds WPM 2.0 and later
Microsoft System Center Operations Manager (SCOM)	2012 2012 SP1 2012 R2 2016 2019
Operating System	Windows Server 2008 R2 SP1 Windows Server 2012 Windows Server 2012 SP1 Windows Server 2016
Ports	17777 This is the port used by the SolarWinds Web Console interface. You can change this in the Configuration Wizard. By default, port 80 is used.

Upgrade the SolarWinds Management Pack 

SCOM 2.1 and earlier are not compatible with Orion Platform 2019.4. When upgrading the Orion Platform:

1. Upgrade SCOM 2.1 to SCOM 2.2.
2. When you complete the upgrade to SCOM 2.2, upgrade NPM to 2019.4

Install the SolarWinds Management Pack 

The management pack must be installed on your Microsoft System Center Operations Manager server.

You must use a local administrator account. A domain administrator account does not work.

1. Log in to your Microsoft System Center Operations Manager server with a local administrator account.
2. Download the SolarWinds Management Pack package and run the SolarWinds Management Pack for SCOM.msi file from the package:
   1. Log in to the Customer Portal and go to Downloads > Download Product.
   2. Select Network Performance Monitor and a license.
   3. Scroll down to Additional Downloads and download System Center Management Pack.
3. Click Next on the Welcome window.
4. Accept the license agreement, then select or confirm the install folder, and then click Next.
5. Click Install.
6. Review the installation progress.
7. Click Finish.

Configure the SolarWinds Management Pack 

After installing the SolarWinds Management Pack, the Configuration Wizard immediately launches. You can reconfigure your management pack by launching the wizard from the following location: Start > All Programs > SCOM  > SolarWinds Management Pack Configuration.

1. If this is the first time you have run the Configuration wizard, complete the registration window, and then click Submit. Supply the following information:

   • Your full name
   • Email address
   • Phone number
   • Specify whether you own a licensed version of a SolarWinds product along with your SolarWinds ID, or are just evaluating the software at this time.

2. Review the Welcome window of the Configuration Wizard, and then click Next.

3. Provide the appropriate information on to connect to your SolarWinds server, and then click Next. You must correctly specify the following information:

   • Orion server IP address, host name, or fully qualified domain name
   • Orion Web Console port on the Orion server specified
   • Orion Administrator Username to access the Web Console
   • Orion Administrator Web Console password

   

4. Select the nodes and interfaces you want to monitor within Microsoft System Center Operations Manager, and then click Next.

   The Node List will be blank if you are running a stand-alone version of WPM because WPM does not have nodes.

   

5. Select the NetFlow nodes you want to monitor, and then click Next.

   

6. Select the Applications and Components you want to monitor, and then click Next.

   

7. Select the Transactions and Transaction Steps you want to monitor, and then click Next.

   

8. After you have selected what you want to monitor using this wizard, enter the data collection frequency in minutes and the change detection settings for the management pack, and then click Finish.

   

Ensure the Management Pack Is Correctly Installed 

The left navigation pane of your Operations Console reflects your installation of the SolarWinds Management Pack. Once the Management Pack is installed, the navigation pane displays your SolarWinds products and looks similar to the following image.

(Screenshot property of © 2018 Microsoft)

As far as support, that is a free tool add-on, so the only support we offer is through our Thwack community.
For assistance with free tools, connect with SolarWinds staff by posting in THWACK instead of SolarWinds Support channels. Add a comment to an existing thread, or post a new thread with your question so that SolarWinds staff monitoring THWACK can assist you. See also Free Tools & Trials | THWACK .
If you have additional questions, you can check out the discussions on THWACK.