Applications Systems

Information Store counters are not found in AppInsight for Exchange

This article addresses the issue where Information Store performance counters in AppInsight for Exchange are not found.

First published date

11/13/2018 4:41 PM

Last published date

4/15/2022 7:17 AM

Overview

Some monitors are showing grey in AppInsight for Exchange view where relate to Information Store.

Product section

Server Application Monitor

Cause

This is a Microsoft issue that occurs when the MSExchangeIS object is disabled or corrupted in the Exchange Server.

 

Resolution

Perform the following procedure in the Exchange Server and not in the SAM server:

MSExchangeIS performance monitor object is not available (© 2017 Microsoft, available at https://technet.microsoft.com/ obtained on November 29, 2018)

 

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