Network Management

Incorrect number of registered phones on Cisco CallManager

Resolve issue where VoIP and Network Quality Manager (VNQM) is displaying an incorrect number of registered phones on Cisco CallManager.

First published date

10/19/2018 8:37 PM

Last published date

10/19/2018 8:37 PM

Overview

VNQM is showing an incorrect number of registered phones on Cisco CallManager.

Product section

VoIP & Network Quality Manager

Resolution

Run an SNMP Walk (© 2010 Oracle, available at https://docs.oracle.com, obtained on April 4, 2017.) to the CallManager Clusters to get the OIDs polled.
- Note: For a list of supported CallManager versions, see Supported Versions of Cisco Unified Call Manager .
Take the total number of Registered, Rejected and UnRegistered.
Contact Cisco to verify the number of registered phones.

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