Network Management

Incorrect node details page opening for some managed nodes

Incorrect views are displayed for some of the custom node detail views. For example, if a node is defined with custom view, it is displayed in the default general node details view.

First published date

10/17/2018 5:58 PM

Last published date

10/17/2018 5:58 PM

Overview

Incorrect views are displayed for some of the custom node detail views. For example, if a node is defined with custom view, it is displayed in the default general node details view.

Product section

Network Performance Monitor

Cause

The custom node details views are incorrectly setup in NPM

Resolution

There are two ways to setup the Custom Node Details View in NPM:

Configuring Views by Device Type
Configuring Views by Account

Configuring Views by Device Type
1. Go to Web Console > Settings > Views > Views by Device Type.

2. Change the vendor machine type to desired Node Details View.

3. Click Submit.

If the steps above do not solve the issue, proceed with the steps below.

Configuring Views by Account
1. Go to Web Console > Settings > User Accounts > Manage Accounts.

2. Choose the account and click Edit.

3. Scroll to Interface Details Package Settings.

4. Default setting would be by Device Type, change this to View by Device Type.

5. Click Submit to save.

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