Network Management

Importing discovered nodes fails with a License Exceeded error in SolarWinds Platform 2024.1

During a network discovery of already monitored nodes, the discovery fails with a license exceeded error.

First published date

9/23/2025 9:31 AM

Last published date

9/23/2025 3:28 PM

Overview

When a discovery job discovers a set of nodes and some of those nodes are already being monitored, the discovery job does not include currently monitored nodes when it determines if enough licenses are available to monitor the new nodes.

The discovery fails with the message Import Failed - License Exceeded.

For example, you have 100 licenses used and 20 free. However, when the SolarWinds Platform tries to import 70 elements, not all of them are new—only 5 nodes are new. So you actually have enough licenses, but the process fails because it counts all 70.

Product section

Network Performance Monitor

Cause

This has been identified as a known issue in SolarWinds Platform 2024.1.

Resolution

This issue has been addressed in 2024.2.1 and newer. Consider upgrading your environment.

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