Adding "NT Service\SamanageAgent" as a service in the GPO for SolarWinds Service Desk "Discovery Agent" tool

The SolarWinds Discovery Agent requires you to add the "NT Service\SamanageAgent" to "Run as a Service" in the Group Policy as outlined in the documentation SolarWinds Discovery Agent installation page.

1) Add the service to the Administrator group:

2) To add "NT SERVICE\SamanageAgent" to run as a service:

• Open the "Group Policy Management" console on your Domain Controller.
• Expand the domain tree and locate the Organizational Unit (OU) where the Domain Controller resides.
• Right-click on the OU and select "Create a GPO in this domain, and Link it here".
• Provide a name for the new GPO and click "OK".
• Right-click on the newly created GPO and select "Edit" to open the Group Policy Management Editor.
• In the Group Policy Management Editor, navigate to "Computer Configuration" > "Policies" > "Windows Settings" > "Security Settings" > "Local Policies" > "User Rights Assignment".
• In the right-hand pane, double-click on "Log on as a service" to edit the policy.
• Click the "Add User or Group" button, enter "NT SERVICE\SamanageAgent", and click "OK" to add it to the list of accounts.
• Close the Group Policy Management Editor.
• Back in the Group Policy Management console, right-click on the newly created GPO and select "Enforced" to enforce the GPO on the Domain Controller.
• Wait for the changes to replicate to the Domain Controllers in your environment, or force a Group Policy update using the command "gpupdate /force" on the Domain Controller(s) or affected servers.