Observability

How to fix Invalid Certificate error in Solarwinds Observability

This article describe how to manually update Identity Provider X.509 certificate, provided in a PEM format in SolarWinds Observability.

First published date

8/7/2024 7:16 PM

Last published date

8/5/2025 10:03 PM

Overview

If you have a SSO SAML configured in SolarWinds Observability, you will get an Invalid Certificate error when logging in with SSO.

Product section

SolarWinds Observability

Cause

There are times that you will get an Invalid Certificate error when logging in to SolarWinds Observability due to a wrong certificate configured or an expired certificate.

Resolution

Only organization owner can configure SAML in the Security section of the SolarWinds Observability settings >> Security >> SAML.

1, Organization owners should login to SolarWinds Observability locally.

2. Use the Service Provider X.509 certificate, provided in a PEM format when configuring your IdP for integration with SolarWinds Observability.

3. Click save.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.