Customer Service

How to link different SWIDs to one profile

This article explains how to link multiple SWIDs to one profile

First published date

1/10/2025 4:08 PM

Last published date

3/11/2025 3:43 AM

Overview

If you have multiple SWIDs, you may want to link them to one profile.

Product section

Customer Service

Resolution

Follow the steps below to link or unlink SWIDs and to link profile to another ID:

 

To link account:

1) Log into https://customerportal.solarwinds.com/ with your email address and password.

2) Hover on ACCOUNT and select Profile

3) Click on LINK ACCOUNT on the left-hand column.

 

 

To unlink account:

1. Hover over ACCOUNT
2. Click on + Expand All on Other Linked Solarwinds Accounts


3. Under account to unlink, click on Unlink Account