Security Compliance

Not all the fileservers appear in the ARM client Resources View

This article explains how to diagnose when some fileservers are missing from the ARM client Resources View.

First published date

1/8/2021 3:52 PM

Last published date

4/24/2023 9:31 AM

Overview

Sometimes not all the resources appear in the ARM client Resources View and also during the setting of a report.

Product section

Access Rights Manager

Cause

The problem described can happen in general when no first scan is performed for any of the fileservers.
A Server Selection is set which determines which Fileservers will be shown.
Not the right domain is selected in the ARM Application.

Resolution

Please check the following solutions respectively to the mentioned causes.

Start the scan of the fileserver which is not showing, and wait for it to complete.
You can find the setting at the Start---Home bottom right in the ARM Rich client as described below. You will need to select all servers that need to be displayed and apply.

3. Select the right domain in Start---Home bottom right in the ARM Rich client.

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