Tools

How to disable pop-up chat window on message for Dameware Remote Everywhere

Information on disabling a chat window while on a remote session and disabling a pop-up chat window on message.

First published date

4/3/2019 6:54 PM

Last published date

9/9/2021 1:32 PM

Overview

How to disable a chat window while on a remote session
How to disable a pop-up chat window on message

Product section

Dameware Remote Everywhere

Resolution

Adjust this setting on each Dameware Remote Everywhere agent individually, as follows:

Access the remote device (either by a Dameware Remote Everywhere session or onsite).
Open the Dameware Remote Everywhere agent interface by double-clicking the Dameware Remote Everywhere agent icon located on Systray.
On the top right corner of the agent interface windows, click the blue icon saying pop-up chat window on message when hovering over it.

Moving forward, the chat window will not fully open the next time a message is sent as a small pop up notification will appear on the bottom right corner instead.

See also Enable or Disable notification DRE technician is in session.

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