Network Management

How to create an alert to post to a Slack channel with SolarWinds Platform

This article provides step-by-step instructions how to create an alert to post to a Slack channel with SolarWinds Platform.

First published date

12/20/2024 1:39 AM

Last published date

12/17/2025 7:14 PM

Product section

Orion Platform

Resolution

Step 1: Configure incoming webhooks for each Slack Channel

Before configuring the alert in SolarWinds Platform, you can follow the Slack instructions to configure incoming webhooks for the corresponding channels.

Keep a record of Webhook URL.

Step 2: Configure alert utilizing the action of Send a GET or POST Request to a Web Server.

  1. Login to SolarWinds Platform
  2. Navigate to Alerts & Activity > Alerts
  3. Navigate to the alert to configure.  If you want to create a new alert, click Manage Alerts > Add New Alerts.
  4. Provide a friendly name of the alert defintion and configure alert properties
  5. Navigate to Trigger Actions
  6. Click Add Action
  7. From the list, select the radio button for Send a GET or POST Request to a Web Server
  8. Click Configure Action

Screenshot 2024-12-19 at 17.37.40.png

  1. Provide a friendly name of the action
  2. In the URL field, enter the incoming webhook url (i.e. https://hooks.slack.com/services/T00000000/B00000000/XXXXXXXXXXXXXX)
  3. Select the radio button for Use HTTP/S POST
  4. In the Body to POST, enter the message to post to the Slack channel.  In this example, the POST will be plain text.
  5. In the ContentType field, enter application/json
  6. In the Authentication field, select None.
  7. Click Add Action

Screenshot 2024-12-19 at 17.34.21.png

For more advanced messaging format within Slack, please refer the following Slack documentation.