Network Management

How to clear triggered instance of alert from the Orion Web Console

Clear triggered instance of alerts from the Manage Alerts page.

First published date

10/25/2018 11:42 AM

Last published date

10/19/2022 3:42 PM

Overview

This article explains how to clear triggered instance of alert from the Orion Web Console. 

Product section

Orion Platform

Cause

Alerts are not automatically cleared.

Resolution

  1. Log in to the Orion Web Console.
  2. Click Alerts & Activity > Alerts.
  3. Select the check box next to the alert or alerts you want to clear. 
  4. Click Clear Triggered Instance of Alert.
    The alert is cleared.

  5. If the problem that triggered the alert still exists, the alert should re-trigger after the device is polled again.