Tools

How to change technician's account name in DRE

Steps to change a technician's account name in DRE

First published date

4/10/2019 8:33 PM

Last published date

4/10/2019 8:33 PM

Overview

How to change technician's account name.

Product section

Dameware Remote Everywhere

Resolution

Login to the Admin Area;
Click on the User Menu, located on the top right corner;
Choose the option Edit your Details;
Change the First name and/or Last name fields as desired;
Type your password on the Password field to validate the changes;
Click the button SAVE DETAILS.

This procedure can only be done individually by each technician.
In order to do so, techs must have the necessary permissions to access the admin area.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.