Network Management

How to Prevent critical state from being displayed on interfaces to prevent that state from being displayed on the node

First published date

3/3/2026 5:15 PM

Last published date

3/3/2026 5:15 PM

Overview

Scenario: Several client firewalls are monitored. These firewalls are experiencing drops due to deny rules configured on certain ports. SolarWinds interprets this as packet discards. Because of the high volume of traffic passing through the firewalls and the resulting drops, critical alerts on many ports are triggered. These alerts can be considered as false positives, as they are due to the discards.

Product section

Network Performance Monitor

Resolution

You can select the "Classic" option for the interface status calculation to exclude critical or warning conditions. 

Path: Settings>All Settings> Thresholds & Polling>SolarWinds Platform Polling Settings.

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