Network Management
How to Prevent critical state from being displayed on interfaces to prevent that state from being displayed on the node
First published date
Last published date
Overview
Scenario: Several client firewalls are monitored. These firewalls are experiencing drops due to deny rules configured on certain ports. SolarWinds interprets this as packet discards. Because of the high volume of traffic passing through the firewalls and the resulting drops, critical alerts on many ports are triggered. These alerts can be considered as false positives, as they are due to the discards.
Product section
Resolution
You can select the "Classic" option for the interface status calculation to exclude critical or warning conditions.
Path: Settings>All Settings> Thresholds & Polling>SolarWinds Platform Polling Settings.