Network Management

How the Orion Platform polls for availability

This article covers how does Solarwinds poll for Availability on all devices.

First published date

10/25/2018 11:36 AM

Last published date

11/29/2019 12:15 PM

Overview

The Orion Platform uses either ICMP (default) or SNMP to poll devices for status, average response time, and packet loss percentage. This will explain why it takes 5 minutes before the node changes its status to down.

Product section

Orion Platform

Cause

N/A

Resolution

The Orion Platform polls every 120 seconds.

If there is no reply, the status is WARNING and Fast Polling occurs every 10 sec for 120 seconds.
If there is still no reply after those 12 polls, the status is DOWN.

This is why it takes 5 minutes to show a node as down.

For more information about node warning levels, see:

Setting the Node Warning Level in Network Performance Monitor

For more information about Fast Poll activity, see:

https://thwack.solarwinds.com/thread/41933

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.