Network Management

How the Orion Platform evaluates node status

The Orion Platform uses only ICMP to poll devices for status, average response time, and packet loss percentage. This will explain why it takes 5 minutes before the node changes its status to down.

First published date

6/4/2019 5:02 PM

Last published date

10/30/2019 9:26 PM

Overview

The Orion Platform uses either ICMP(default) or SNMP to poll devices for status, average response time, and packet loss percentage. This article will explain why it takes 5 minutes before the node changes its status to down.

Product section

Orion Platform

Cause

N/A

Resolution

By default, the Orion Platform polls for node status information every 120 seconds (2 minutes). If a poll time out due to no response, Orion sets the node to Warning status, and 'fast polling' occurs once every 10 seconds for the next two minutes. If there's still no response during 'fast polling,' Orion sets the node to a Down status.

To learn more, see Calculate node status in the Orion Platform.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.